MyVenue Status Page Status

All Systems Operational

Credit Cards Operational

Integrations Operational

Reports Operational

Updates Operational

Sales Processor Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 9, 2024

No incidents reported today.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

Delayed Sales in Dashboard and Reports

Resolved - The MyVenue Sales Processor is now up to date. The DevOps team have confirmed that all sales are completely synced.

Thank you for your patience as we worked through this issue.
Sep 30, 12:02 ACST

Monitoring - The MyVenue Sales Processor is now up to date. The DevOps team is currently running an audit to confirm that all sales are completely synced.

Thank you for your patience as we worked through this issue.
Sep 29, 09:46 ACST

Identified - Saturday, September 28, 2024, 11:58:06 AM

Nature of incident:
Sales Processor delays

Business System/Service impacted:
Sales on dashboard and reports are behind live sales ranging from 2 to 3 hours backlogged. Current transactions as of 2:15PM EST are processing, and backlog are being replayed.

Has there been a breach of security/data:
No

Other relevant details:
Credit Card and other payments are NOT affected. All other systems are operational.
Sep 29, 03:59 ACST

Sep 29, 2024

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.

Sep 25, 2024

No incidents reported.