All Systems Operational

Credit Card Processing Operational
Integrations Operational
Back Office Reports Operational
Real Time Updates Operational
Real Time Sales Processing Operational
Scheduled mvManager Update Operational
mvPOS - Point of Sale Operational
Back Office Authentication Operational
Real Time Updates Operational
Table Service Operational
KDS Operational
Kiosk Operational
MyVenue Impulse Operational
mvManager - Back Office Operational
Authentication Operational
Dashboard Operational
Configuration Operational
Sales Viewer Operational
Firebase Updates Operational
Reporting Operational
Sales Data Processing Operational
Maintenance / Scheduled mManager Update Operational
mvSuites - Suite Catering Operational
Authentication Operational
Tokenization Operational
Email Routing Operational
Suite Orders -Advanced Day Order Creation Operational
Suite Orders - Event Day Order Creation Operational
mvMobile Operational
Authentication Operational
Tokenization Operational
Email Routing Operational
Real Time Updates Operational
Loyalty / Gift Card Integrations Operational
Givex Operational
Venutize Operational
Yinzcam Operational
Fanmaker Operational
Fortress Operational
Lava Operational
Session M Operational
Payment Integrations Operational
Freedompay Operational
Shift4 Operational
Moneris Operational
Chase Operational
Global Payments Operational
NMI Operational
FatZebra Operational
Linkly Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Nov 4, 2026

No incidents reported today.

Nov 3, 2026

mvManager Release - Completed
Completed - Thank you for your patience.

The scheduled update has been completed.

Release notes can be found here:

https://support.myvenue.com/hc/en-us/categories/11800003778201-MyVenue-Software-Releases

How did we do? Send your feedback on our communication of this update to: ben.pearce@myvenue.com
Nov 3, 09:04 UTC
Verifying - Our team is verifying that the mvManager update has been applied successfully and is operational.

This should only take a moment.
Nov 3, 07:58 UTC
In progress - The scheduled mvManager update has commenced and is currently in progress.

As soon as this task is complete, we will send a notification.
Nov 3, 07:07 UTC
Scheduled - Initial Notification: mvManager Production Update

MyVenue will conduct a scheduled mvManager release on Tuesday, November 3 from 06:30 to 08:00 UTC.

The release process is not expected to exceed 90 minutes.

During this time there will be a 15 minute delay to sales processing.

We do not anticipate any other disruption to mvManager, and venues will be able to trade unimpeded.

For any questions or assistance, please email: support@myvenue.com

Release notes can be found at: https://support.myvenue.com/hc/en-us/categories/11800003778201-MyVenue-Software-Releases
Oct 27, 06:13 UTC

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

Security Advisory: PHP 5 Vulnerability
Resolved - No impact to MyVenue or Tapin2 hosted services or websites.

Details:

• MyVenue & Tapin2 websites are protected by Cloudflare, which deployed protections against this vulnerability. Our understanding is that this occurred before the PHP vulnerability was made public.


• All other MyVenue & Tapin2 hosted services do not use PHP. This includes the Suites Portals, databases and surrounding infrastructure.

• A wider review of MyVenue & Tapin2 repositories found no direct or indirect use of PHP in the platform or back-office systems.


Action required: None.
Oct 22, 06:41 UTC
Monitoring - No impact to MyVenue or Tapin2 hosted services or websites.

Details:

• MyVenue & Tapin2 websites are protected by Cloudflare, which deployed protections against this vulnerability. Our understanding is that this occurred before the PHP vulnerability was made public.

• All other MyVenue & Tapin2 hosted services do not use PHP. This includes the Suites Portals, databases and surrounding infrastructure.

• A wider review of MyVenue & Tapin2 repositories found no direct or indirect use of PHP in the platform or back-office systems.

Action required: None

If you have any questions, please contact support at support@myvenue.com
Oct 22, 03:15 UTC

Oct 21, 2026

No incidents reported.

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